Datenschutzerklärung

Privacy Policy

Last updated: 16.06.2026

At Nourio, operated by CKS GbR, we are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

1. Data Controller

Nourio
CKS GbR
Josef-Bautz-Str. 15
63457 Hanau
Germany

2. Personal Data We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

  • Name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Payment information

  • Order history

  • IP address

  • Device and browser information

  • Usage data and website interactions

3. Purpose of Processing

We process your personal data for the following purposes:

  • To process and fulfill your orders

  • To provide customer support

  • To manage payments and refunds

  • To comply with legal obligations

  • To prevent fraud and ensure website security

  • To improve our website and services

  • To send marketing communications (only with your consent where required)

4. Legal Basis for Processing

We process your personal data based on:

  • Performance of a contract (Art. 6(1)(b) GDPR)

  • Compliance with legal obligations (Art. 6(1)(c) GDPR)

  • Legitimate interests (Art. 6(1)(f) GDPR)

  • Your consent where applicable (Art. 6(1)(a) GDPR)

5. Sharing of Personal Data

We may share your personal data with trusted third parties, including:

  • Shopify Inc. (e-commerce platform provider)

  • Payment service providers

  • Shipping and logistics providers

  • IT service providers

  • Marketing and analytics providers (where applicable)

  • Government authorities where legally required

All third parties are required to process your data in compliance with applicable data protection laws.

6. International Data Transfers

Some of our service providers may process data outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA, we ensure appropriate safeguards are in place, including the use of Standard Contractual Clauses approved by the European Commission.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.

Order-related data may be retained to comply with tax and accounting obligations.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right of access

  • Right to rectification

  • Right to erasure ("Right to be Forgotten")

  • Right to restriction of processing

  • Right to data portability

  • Right to object to processing

  • Right to withdraw consent at any time

  • Right to lodge a complaint with a supervisory authority

To exercise your rights, please contact us using the contact details provided above.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Ensure website functionality

  • Improve user experience

  • Analyze website traffic

  • Deliver personalized advertising (where applicable)

Where legally required, we obtain your consent before placing non-essential cookies on your device.

You can manage your cookie preferences through our cookie banner or your browser settings.

10. Children's Privacy

Our website and services are intended for adults purchasing products for infants and children.

We do not knowingly collect personal data directly from children under the age of 16.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

13. Contact Information

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us:

Nourio
CKS GbR
Josef-Bautz-Str. 15
63457 Hanau
Germany

14. Right to Lodge a Complaint

If you believe that the processing of your personal data violates applicable data protection laws, you have the right to lodge a complaint with the competent data protection supervisory authority.